Steadly

Refund & Returns Policy

60-Day Money-Back Guarantee

Put your Steadly™ Balance Board under your desk, beside the sink, or in front of the TV. Use it for two months. If you don't feel steadier on your feet, we'll refund you in full.

Returns

Not satisfied for any reason? Email us within 60 days of delivery for a full refund or a free replacement. You keep the 4-Week Balance Plan and the Desk Setup Guide either way — they're yours.

In most cases we won't ask you to ship the board back. If we do, we cover the return label.

How to start a return

Email steadlyboard@outlook.com with your order number and a sentence about what didn't work. We reply within 1 business day.

Refund timing

Once approved, refunds go back to your original payment method. Most banks post the credit within 5–10 business days.

5-Year Warranty

Every board is covered against cracking, splitting or delamination for 5 years from delivery under normal home use. If it fails, we replace it. Damage from outdoor storage, standing water, or use on a wet or unstable surface isn't covered.

Damaged or wrong item

Send us a photo within 14 days of delivery and we'll ship a replacement immediately — no return required.

Cancellations

Orders can be changed or cancelled any time before they ship. Once shipped, the 60-day guarantee applies.

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